Visit our Indiana Telephone Network FAQ page to get clear answers about our business phone systems and services

As a hotel, our phones are the lifeline between our guests and our staff, so we couldn’t risk any downtime. Indiana Telephone Network made the entire transition seamless. They handled the number transfers, installed the phones, and ensured every extension worked perfectly before we went live. We never missed a single call, and our front desk team was trained and ready the same day. The whole process was smooth, professional, and surprisingly easy

Since switching to Indiana Telephone Network, the difference in call quality has been night and day. No dropped calls, no static—just clear connections every time. Our phones are essential to how we do business, and ITN has proven to be extremely reliable. We have complete confidence that our customers can always reach us

Whenever we need help, Indiana Telephone Network always gets back to us quick and makes sure things get taken care of. They don’t just disappear after the setup. They keep checking in and help us if something comes up. It’s nice working with a company that actually follows through.

We have used Indiana Telephone Network's VPBX product now for 4 years. During that time we made requests for new features as our company grew, and ITN was very responsive to those requests faster than we thought it was going to happen. We were impressed on how they have improved and continue to improve their products to help our company.

We use ITN's Vpbx product for our corporate office staff that works at a separate location from the Inn. What we couldn't believe is how easily they integrated their phone service with multiple locations because we can simply dial an extension number instead of our corporate directory, and we instantly reach who we need to on the other end.

If a tenant of ours wants phone service, we spell it out in our leases that they must first speak with Indiana Telephone Network. Not only do we use it for our staff, but every tenant thus far in our commercial properties uses ITN's virtual pbx service that has phone service. They love the announce and forward feature almost as much as the price because it in incredibly inexpensive.

Most phone companies send complicated bills, and it takes forever to reach the right person if I experience an issue with my service...I have their VPBX and I absolutely love it! I can tell you that on the rare occurrence that we have had a problem, that the staff at ITN has addressed my problem very quickly, and if I ever have a question about my bill, they take the time to explain it to me. I can't tell you how much that helps me when I need to spend my time managing my property and working with tenants instead of worrying about my phone bill.

We have been with Indiana Telephone for several years now and have not had any issues with our long distance service. We certainly plan to continue working with them in the future.

This telephone company is able to meet all of our needs with multiple lines and services. Their response is excellent when there is a rare problem.

There is absolutely NOTHING I can complain about!!!! I love the fact that you send out all the helpful hints and tips; as an “older” adult and not growing up with all the modern technology; I do get lost and confused sometimes. So your helpful emails are something I look forward too. I have not had problems that I’ve had to request any tech support about; but I’m confident that when that would come up you will be right there to assist me.

I do like the small mom & pop style of your Company. Your personal input to customers is nice.

My daughter and son in law have been with you for many years and only spoke wonderful things about ITN; so when I was finally done with the “other” company you were my first choice. Thank you again for your time and I do look forward to many years with your company!

The thing we like most is the fact that your help people on the phone are very professional and courteous.

Customer service should be like this everywhere!!!

Thanks for the quick customer service and response.

My business switched to ITN in 2003 and we have saved thousands of dollars since then.

ITN provides both local and long distance service in Indiana and all our long distance in 32 other states for our restaurants. The transition from our previous provider to ITN was seamless. Our customers and even our employees did not notice the change, but the bottom line did.

ITN took really good care of us. Gregg walked our company through all steps, got us changed over to ITN and confirmed that all our lines worked properly. I did not have to do a thing.