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Services

TRUSTED SERVICES

Ditch the Middleman.
Choose ITN.

We don’t just sell telecom, we build it.

Unlike resellers, we own the infrastructure, tailor every solution to fit your business, and cut out the extra costs. No middleman. Just smarter telecom services at a better price.

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Uptime Guarantee

Stay connected with 99.999% uptime—under 5 minutes downtime yearly.

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Years of Experience

Serving Indiana since 2002, with over 23 years of telecom and VoIP expertise.
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Star Customer Service

Dedicated to delivering personal support and long-term customer satisfaction.

SMARTER CONNECTIVITY

Core Communication Solutions

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Virtual Phone Systems / VPBX

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Virtual PBX is a hosted business phone system that lets your team make and receive calls from anywhere. It provides features such as auto attendants, extensions, call queues, and advanced call handling.
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VOIP / SIP Trunking

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Voice over Internet Protocol (VoIP) is crystal-clear calling over your internet connection, replacing outdated landlines and lowering costs. SIP Trunking makes this possible by connecting your existing phone system to the internet, eliminating traditional phone lines without requiring new hardware.
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Pots Replacement

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Modern, digital alternatives to traditional copper landlines called POTS or Plain Old Telephone Service.

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SIP Trunking

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SIP Trunking is the technology that connects your existing phone system to the internet, replacing traditional phone lines. It allows you to make and receive calls using VoIP without changing your current PBX hardware.

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Virtual Phone Systems

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Flexible, cloud-based phone systems that let your team make and receive calls from anywhere—using desk phones, computers, or mobile devices. Ideal for remote work and growing businesses. 

Get your Telecom Services estimate

Ready to upgrade your communication services? Let Indiana Telephone Network provide you with a fast, custom quote that fits your business needs and budget.

No pressure. Just honest advice and a fast, accurate estimate.

RELIABLE CONNECTION

Connectivity & Web Services

Experience enhanced connectivity and cutting-edge digital tools with Indiana Telephone Network’s telecom services platform. From streamlined communication to smarter integrations, we help your business stay connected, secure, and ahead of the curve. 

Managed Wifi

Reliable, business-grade wireless internet with full monitoring and support. We install, secure, and manage your WiFi so you can focus on running your business—not troubleshooting routers.

Wireless Internet

Point to Point - High-speed, line-of-sight internet that connects two or more buildings without the need for underground cabling. Perfect for campuses, warehouses, and remote offices.

Domain Management

We handle the technical details of registering, renewing, and securing your domain names—so your website and email stay online and protected.

Email Hosting

Professional, branded email addresses (like yourname@yourbusiness.com) with reliable uptime, spam filtering, and support—backed by secure cloud infrastructure.

Website Hosting / Development

From hosting to full custom design, we offer fast, secure, and scalable websites built to reflect your brand and support your business goals. 

Wireless Mesh Network

Seamless WiFi coverage across large or hard-to-wire spaces using interconnected access points. Ideal for hotels, event venues, multi-building campuses, and large homes.

Data Backup

Automatic, secure backups of your critical files and systems—so you can recover quickly from accidental deletion, hardware failure, or cyberattacks.

Managed Routers

Reliable, secure, and fully configured routers provided and supported by ITN—so your network stays fast, protected, and hassle-free.

Compliance & Trust Bundle

Stay protected and compliant with built-in safeguards. Our service includes E911, plus STIR/SHAKEN caller ID authentication and robocall mitigation—keeping your business secure, trusted, and future-ready.

Safety Device Coverage

Our POTS replacement supports elevator phones, fire panels, intercoms, and paging—keeping critical systems connected and compliant.

LTE/5G Failover

Stay connected during outages with automatic LTE/5G backup for voice and data—built into our managed router solutions.

EXTRA SERVICES

Additional Features

Enjoy lightning-fast setup with zero downtime, so your business stays connected without interruption. Our advanced call routing and voicemail-to-email features ensure you never miss a customer inquiry. You can also manage your entire phone system remotely with our intuitive, user-friendly online dashboard.

Our telecom services are made for you!

  • Voice Mail

    Reliable voicemail that stores and organizes your messages. Access your voicemails from any device, receive them via email, and never miss an important message again.

  • Virtual Numbers / Remote Call Forwarding

    Add a local or toll-free number anywhere you do business—without opening a new office. Easily forward calls to any line or device to stay reachable wherever you are.

  • Fax to Email

    Receive faxes directly in your email inbox—no paper, no toner, no fax machine required. A secure, convenient way to keep up with clients who still fax.

  • Long Distance

    Reach customers across the country or around the world with reliable, affordable long-distance calling.

  • Call Forwarding and Routing

    Allows calls to be directed to different numbers or devices based on predefined rules.

  • Interactive Voice Response (IVR)

    Automated system that interacts with callers, gathers information, and routes calls to the appropriate recipient.

  • Call Analytics and Reporting

    Provides insights into call volumes, durations, and other metrics to help businesses make informed decisions.

  • CRM Integration

    Seamless integration with Customer Relationship Management systems to streamline workflows.

  • Business SMS/MMS with 10DLC

    Enable secure, compliant texting from your business numbers. We handle A2P 10DLC registration so your brand stays protected.

  • Softphone / mobile apps + voicemail transcription

    Make and receive calls from your computer or mobile device, and get voicemails transcribed directly to your email.

  • Voice Mail

    Reliable voicemail that stores and organizes your messages. Access your voicemails from any device, receive them via email, and never miss an important message again.

  • Virtual Numbers / Remote Call Forwarding

    Add a local or toll-free number anywhere you do business—without opening a new office. Easily forward calls to any line or device to stay reachable wherever you are.

  • Fax to Email

    Receive faxes directly in your email inbox—no paper, no toner, no fax machine required. A secure, convenient way to keep up with clients who still fax.

  • Long Distance

    Reach customers across the country or around the world with reliable, affordable long-distance calling.

  • Call Forwarding and Routing

    Allows calls to be directed to different numbers or devices based on predefined rules.

  • Interactive Voice Response (IVR)

    Automated system that interacts with callers, gathers information, and routes calls to the appropriate recipient.

  • Call Analytics and Reporting

    Provides insights into call volumes, durations, and other metrics to help businesses make informed decisions.

  • CRM Integration

    Seamless integration with Customer Relationship Management systems to streamline workflows.

  • Business SMS/MMS with 10DLC

    Enable secure, compliant texting from your business numbers. We handle A2P 10DLC registration so your brand stays protected.

  • Softphone / mobile apps + voicemail transcription

    Make and receive calls from your computer or mobile device, and get voicemails transcribed directly to your email.

  • SMS Text to Email

    Send text messages to an email address.

  • Number Porting Services

    Assists customers in transferring their existing phone numbers to your service.

  • Emergency Calling (E911)

    Provides enhanced 911 services that deliver caller location information to emergency responders.

  • Call Recording

    Records calls for quality assurance, training, or compliance purposes.

  • Auto Attendant

    Automated system that answers calls and provides options to direct callers to the appropriate department or individual.

  • Call Queuing

    Places incoming calls in a queue when all agents are busy, ensuring no calls are missed.

  • Call Screening and Blocking

    Identifies incoming calls and allows users to block unwanted callers.

  • Light Contact Center

    Enhance customer support with call queues, IVR, recording, and analytics—plus agent status visibility, simple wallboards, and basic outbound dialing.

  • International Numbers

    Get global numbers to connect with customers anywhere, backed by flexible calling plans.

  • Customer Survey Feedback System

    Our Customer Survey Feedback System lets us listen to your experiences and continuously improve our services to better meet your needs.

  • SMS Text to Email

    Send text messages to an email address.

  • Number Porting Services

    Assists customers in transferring their existing phone numbers to your service.

  • Emergency Calling (E911)

    Provides enhanced 911 services that deliver caller location information to emergency responders.

  • Call Recording

    Records calls for quality assurance, training, or compliance purposes.

  • Auto Attendant

    Automated system that answers calls and provides options to direct callers to the appropriate department or individual.

  • Call Queuing

    Places incoming calls in a queue when all agents are busy, ensuring no calls are missed.

  • Call Screening and Blocking

    Identifies incoming calls and allows users to block unwanted callers.

  • Light Contact Center

    Enhance customer support with call queues, IVR, recording, and analytics—plus agent status visibility, simple wallboards, and basic outbound dialing.

  • International Numbers

    Get global numbers to connect with customers anywhere, backed by flexible calling plans.

  • Customer Survey Feedback System

    Our Customer Survey Feedback System lets us listen to your experiences and continuously improve our services to better meet your needs.

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