Introducing Indiana Telephone Network’s New Virtual PBX Portal: Empowering Hands-Off Management with Enhanced Reporting

Unlocking New Capabilities with Indiana Telephone Network’s Virtual PBX Portal

At Indiana Telephone Network, we’ve always strived to stand out in the world of Virtual PBX services by making our system as hands-off as possible for our customers. Now, we’re excited to take this commitment a step further with the launch of our new Virtual PBX Portal—designed to give you greater control without compromising performance.

What’s New in the Virtual PBX Portal?

Our portal is a game-changer for businesses that want to make small, yet impactful changes to their PBX system without the need for extensive technical knowledge. In this first version of the release, we’ve focused on providing valuable insights and administrative capabilities that enhance your day-to-day operations.

  • Call Queue Reports: Monitor the performance of your call queues effortlessly. With the new portal, administrators can easily access reports that detail who is answering calls and who isn’t, helping you optimize your team’s performance.
  • Enhanced Administration: The portal allows you to stay informed about the details that matter most, all without affecting the performance of your system.

What’s Next?

This is just the beginning. Future updates to the portal will introduce even more features designed to simplify your management tasks:

  • Call Detail Records: View detailed records of all calls, enabling you to analyze call patterns and improve customer service.
  • Printable Telephone Directories: Generate and print telephone directories with ease, keeping your contacts organized and accessible.
  • Custom Greetings: Soon, you’ll be able to change or create temporary greetings directly through the portal, ensuring your messaging is always up-to-date.

How to Access the Portal

Ready to explore the new capabilities of your Virtual PBX system? Access the portal now at https://portal.itnphones.com. If you need any assistance, our customer support team is here to help—just reach out to us.

With the Indiana Telephone Network Virtual PBX Portal, we’re making it easier than ever to manage your communications system, so you can focus on what really matters—running your business.

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