VPBX Tutorials

Unboxing and Connecting Your Phone

This video tutorial is the basics on how to setup your phone when you receive your phone.  Please make sure to connect the phone to the correct port to ensure your phone and internet will work correctly.

General Features – All devices

All Devices – Conference Calls
All Devices – VPBX Paging Through the Phones
All Devices – Call Forwarding On/Off
Basic Connectivity Troubleshooting
Grandstream 2624 Devices

Grandstream 2624 – How to place a call
Grandstream 2624 – Connecting to Wifi
Grandstream 2624 – Using Speed Dial and sidecars
Grandstream 2624 – Call Parking
Grandstream 2624 – Using the mute button
Grandstream 2624 – Transferring a call
Grandstream 2624 – Transfer direct to Voicemail
Grandstream 2624 – Setting up voicemail and accessing
Grandstream 2624 – Hold vs Shared line parking
Grandstream 2624 – Setting up Bluetooth
Cisco 303 & 525 Devices

Cisco 303 & 525 – Setting up a Voicemail
Check Your Voicemail
Cisco 303 & 525 – Record Voicemail Unavailable Message
Cisco 303 & 525 – Transfer a Call to Voicemail
Cisco 303 & 525 – Attended/Unattended Call Transfer
All Devices – Changing your vPBX Greeting Message
Cisco 303 & 525 – Call Parking
All Devices – Using Voicemail to Email
Cisco 303 & 525 – Placing a Call on Hold
Cisco 303 & 525 – Using the Mute Button
Cisco 303 & 525 – Adjusting the Call Volume
Cisco 303 & 525 – Using a Headset to Place a Call
Cisco 303 & 525 – Placing a Call with a Handset
Cisco 303 & 525 – How to use the Redial Button

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